Add InnReply to your website

It's one line. We email it to you along with this picture guide. Paste it into your site and the chat bubble appears in the bottom corner in your site's colors. About 5 minutes.

<script src="https://innreply.pages.dev/widget.js" data-hotel="YOUR-INN" async></script>

✉️ Send these steps to my web person

Opens your email with the line and a link to this guide already filled in. Just add their address.

Prefer we do it? We can install it for you.

WordPress

Easiest: install the free WPCode plugin (Plugins → Add New → search "WPCode").
Go to Code Snippets → Header & Footer.
Paste the line into the Footer box and click Save.

Using a block theme? You can also add a "Custom HTML" block to your footer template.

Squarespace

Open Settings → Advanced → Code Injection (on newer accounts: Website → Pages → Custom Code → Code Injection).
Paste the line into the Footer box and click Save.

Code Injection needs a Core plan or higher on Squarespace.

Wix

In your dashboard, go to Settings → Custom Code (under Advanced).
Click + Add Custom Code and paste the line.
Choose All pages, place it in Body – end, and click Apply.

Wix needs a premium plan with a connected domain to add custom code.

Plain HTML (or any other builder)

Open your page's HTML file.
Paste the line just before </body> on every page (or in your shared footer).
Save and upload.

Turn on live dates (optional)

Let the chat check your real availability and prices. You paste one key into your InnReply dashboard. It is read-only: InnReply never makes or changes bookings. Without it, the chat sends guests to your booking page.

Lodgify

Log in to Lodgify, open the main menu and click Settings.
In the Settings menu, click Public API. No key there? Ask Lodgify support to turn on Public API access.
Copy the API key shown on that page. Keep it private.
Open your InnReply dashboard, paste it into Booking key and click Save.

Beds24

Log in to Beds24 and go to Settings > Marketplace > API. No API menu? Beds24 support can turn it on.
Click Generate invite code, tick read access for availability and prices, then click Generate invite code again.
Copy the invite code from the list on that page.
Open your InnReply dashboard, paste it into Booking key and click Save.

Prefer the chat? Ask the help chat "Turn on live dates" and it walks you through one step at a time.

Stuck? Ask the help chat in the corner, or reply to your welcome email and we'll help. Support is by email, so there are no calls to schedule. The widget runs in its own sealed box, so it won't change your site's fonts or layout.